Cobus GreylingThe Seven Vertical Vectors Of Conversational AIAnd What Tools Are Available In Each VectorMar 29, 202272Mar 29, 202272
Cobus GreylingHuman-In-The-Loop LLM AgentsLarge Language Model Based Agents excel at decomposing a complex question into a chain-of-thought sequence.Apr 27, 2023961Apr 27, 2023961
InBetter ProgrammingbyWenqi GlantzSemantic Search in Confluence Wiki With LlamaIndex and PineconeExploring LlamaIndex Confluence data loader, Pinecone, and cost estimatesJun 24, 20232835Jun 24, 20232835
InBetter ProgrammingbyHadi JaveedNavigating the AI Hype and Thinking about Niche LLM ApplicationsMay 29, 202353011May 29, 202353011
Cobus GreylingMeasuring Chatbot & Voicebot SuccessAnd Why The Metrics Need To Keep Each-other In CheckJun 8, 2022191Jun 8, 2022191
Inspark-nlpbyJuan MartinezFinance NLP 1.5.0 is out!We are happy to announce the first release of 2023 is already here!Jan 7, 20231231Jan 7, 20231231
Cobus GreylingThe Introduction Of Chat Markup Language (ChatML) Is Important For A Number Of ReasonsOn 1 March 2023 OpenAI introduced the ChatGPT and Whisper APIs. Part of this announcement was Chat Markup Langauge which seems to have gone…Mar 2, 2023851Mar 2, 2023851
Cobus GreylingLarge Language Models (LLMs) Will Not Replace Traditional Chatbot NLU…For NowTraditional NLU pipelines are well optimised and excel at extremely granular fine-tuning of intents and entities at no significant cost and…Feb 8, 202313Feb 8, 202313
InUX PlanetbyNick BabichChatGPT: Why it’s such a big deal for all industries, and will it kill Google?Imagine if the system you interact with can actually understand you and answer any question that you ask. The system that can conduct a…Dec 27, 20222686Dec 27, 20222686
MoneyTips11 ways to make money using ChatGPT BEFORE IT’S TOO LATEAs chatbots and natural language processing technologies continue to advance, there are now more ways than ever to make money using these…Dec 15, 20221.4K36Dec 15, 20221.4K36
Cobus GreylingVoice Data & Contact Centre AI Use-CasesAudio is in abundance within enterprises and with existing ASR and PII Redaction technology, voice data is ready for use in multiple…Nov 24, 20227Nov 24, 20227
Cobus GreylingWhy I Am Joining HumanFirstAnd why I believe HumanFirst finds itself positioned to be a core piece of the AI/natural language puzzleSep 9, 2022631Sep 9, 2022631
InChatbots LifebyMaster Of Code GlobalCall Center Experience with Voice agent: Challenges, Use Cases and Case StudyThis is part 2 of a series about how call centers can evolve with the help of Conversational AI solutions. Part 1 looked at the theory…Jul 21, 2022541Jul 21, 2022541
Cobus GreylingMicrosoft Is Going Global With Speech EnablementVoicebots have received significant attention of late due to the desire to automate customer voice calls to call centres. This article…Aug 12, 20224Aug 12, 20224
Cobus GreylingUsing DialoGPT For Conversational Response GenerationThere has been renewed focus on expediting chatbot development. Attempts to fast-track conversational AI development has included…Aug 1, 2022352Aug 1, 2022352
InGeek CulturebyQuantumMUM: how new Google’s algorithm will change NLPA brief overview of Google MUM: what is hiding in the new algorithm, and how will it change the experience of searching things.May 17, 20222103May 17, 20222103
Dilip KashyapHow to autopilot customer services using Collect.chat on your websiteHello Friends,May 1, 2022May 1, 2022
InTDS ArchivebyHucker MariusRIP BERT: Google’s MUM is comingGoogle MUM explained: What’s behind the Multitask Unified Model of Google?Jan 10, 20224834Jan 10, 20224834
Dasha FominaConversational AI Trends in 2022Here’s what the Conversational AI industry has in store for us.Feb 4, 20224Feb 4, 20224
InConversationalAIbyArte MerrittThe Future of Conversational AIPredictions from the expertsDec 14, 20211022Dec 14, 20211022